Refund and Returns Policy

Last updated: October 4, 2026.

Signed paperbacks and shipping

Every direct paperback order includes a copy signed by Tammy Mundy and a printed art bookmark created from original cover-inspired artwork by her sister. Tammy packs and mails the books within 1-3 business days.

Paperback shipping is available within the United States only, at $5 per order. Signed paperbacks ship within 1–3 business days after payment. Transit time is additional and depends on the postal service.

Damaged, incorrect or missing orders

If your book arrives damaged, you receive the wrong item, or an order appears to be missing, email hello@tammymundy.com with your order number. For damaged items, please include photos of the item and packaging. We will work with you to arrange a replacement or refund as appropriate.

Paperback returns

Contact us within 30 days of delivery before returning a paperback. Returned books must be in their original condition. For a change-of-mind return, the buyer pays return postage and the original shipping charge is not refunded. If we made an error or the item arrived damaged, we will resolve the issue without asking you to pay return postage. Please wait for return instructions before mailing a book back.

Ebook delivery and refunds

Direct ebook sales are available to customers in the United States only. Ebooks are digital purchases with no shipping charge. After payment, BookFunnel emails your personal access link and provides help for you to read the book on your preferred ebook device. If the message does not arrive, check spam or promotions folders and contact us with your order number. For reading-device help, reply to the BookFunnel delivery email.

Contact us within 14 days of purchase about a duplicate purchase, incorrect delivery or an access problem. If we cannot resolve an access problem, we will offer a refund. Change-of-mind refunds are not offered after the ebook has been downloaded or read.

Refund processing and contact

Approved refunds are returned to the original payment method. Your payment provider may take additional time to display the credit. For all order, delivery and return questions, email hello@tammymundy.com. This policy does not limit rights you may have under applicable law.